Document Processing & HIPAA Compliance
You and your staff can process documents directly from your web account aligned to MedScripts, Inc.'s web-based platform. All user access to patient data is limited by user access levels set by administrative users. Each time patient data is accessed, it is captured and recorded in an audit trail specific to each document. The audit trail captures the date and time of access, along with the name of the user who requested access.
You will also be pleased to know the web-based system provides a HIPAA-compliant environment for document and audio file access and storage, including the use of 128-bit encryption for transmission and 256-bit encryption for storage of documents and audio files.
Client Support Services
You receive training on the tools we install. All providers and staff are trained in the use of the document management tools. In addition, live (web-based) training courses will be provided as needed. Managers may receive additional training in using administrative tools.